Customer Testimonials
Very professional, answered all my questions. Salesman very polite. Lots of vehicles to chose from.
DO NOT GO THERE! Absolutely horrible! I took my truck in to have the check engine light diagnosed. I was told it would be like $730 just for parts and labor, and that's after they deducted the $195 diagnostic fee. I told them not to fix it, and I would just pick it up. When I was paying for only the diagnostic fee to get my truck back, I noticed that on my bill they were charging a $29.40 fee for "customer pay shop charge for repair order." And, I even had a scheduled appointment. It's like they charged ... Read More DealerRater - Jan 23, 2025
They went above and beyond for us A perez and Cameron was great and worked really hard to get us in the new 2024 Silverado that we wanted, great experience and I would definitely give them a call we was treated great
Was mistreated at the Augusta location, so I came here the same weekend to purchase a vehicle since there were no decent rental cars on a weekend nearby. Place was identical, needs new Owners and Management, the service center was rather clueless. I've spread the word to everyone I know, and ended up buying a Ford across the street simply to walk away from this one. Hopefully this hurts them a little more than my $75k new truck purchase from Eck...
Took my car in because the check engine light came on. I figured it was due to a recall letter I got on my car a few weeks prior. My car sounded awful. Of course it wasn't and it cost almost 700 dollars to fix something leaking and replace a knock sensor. When I picked my car it still sounded awful. And driving home the check engine light came back on. I took it to Auto Zone to read the engine code and it was for the knock sensor.....I called and got it scheduled to go back. Then they ... Read More DealerRater - Dec 16, 2021
Very professional, great stick, and they are willing to work with you. Garrett Hollon took care of me and kept me informed through the entire process. Nice people in general.....
Everyone was very professional and helpful. I was treated with respect and salesman and financial person made sure all my questions were answered
Dan was professional and courteous. I was in and out in no time. The price was great for the oil change and tire rotation Thanks!
Took the car in for service late in the day the same day I made the appointment. Called first thing in the morning, asking additional questions/clarification. Within 2 hours, got another call that they had found and fixed the issue, all under warrantly.
Dan was professional, courteous, and listened to my questions/concerns. He provided answers that were easy to understand!
Deago was my salesman... Straight forward guy... Enjoyed doing business with him...Did everything he could do to get me a good deal. 👍 In the end I'm very pleased with my purchase..
I had a great experience. Brad worked with me to get where I needed to be to drive off the lot with my dream car!
Yesterday I brought my Chevy Traverse in for an oil change. I was reminded (again) that I needed the transmission fluid changed (because it hasn't every been done). Then your service guy answered my problem on the shimmying... I needed two new tires. After giving me an estimate and asking when I could set up an appointment, I asked if you could do it now (It was 4pm). Thank you for getting me in on the same day! I was glad to get it all done while I was there! Now I'm ready for my trip!
I had a very good experience dealing with Parks. Everyone there was very friendly, and they all tried very hard to find us the right truck to fit our budget and our needs.
This dealership is great the service writers are good at what they do they checked out my car and gave me their recommendations. Got me in an out.
We had read some reviews that were less than appealing. We really liked the car and the price was right. So we gave them a chance. They informed us that they were under new management. The staff was attentive, pleasant, and made us feel welcome. We drove the truck and kept looking. They didn't hound us. LA our salesman just asked if there was anything else he could for us via email. No calls.
I texted him my interest after looking at a few other trucks. I worked with Raul on the numbers and he gave me a deal ... Read More DealerRater - Feb 12, 2021
Excellent service and people. I would never go anywhere else to buy a new or used vehicle. Parks is by far the best dealership in Kansas.
Inquired, messaged with Manager, was sought out by sales Jeff Cline with a quick call to introduce himself. Vehicle was warmed up before I arrived to test drive, test drove, ran numbers, made a deal and over to the finance side I went. Every single person who touched my paperwork did an OUTSTANDING job. I Literally was in and out of there within 2.5 hours. I will absolutely go back to Parks Motors for my next vehicle! Great job y'all, keep up the great work. I will highly recommend your place of business to my friends & Family!! I appreciate ... Read More DealerRater - Feb 13, 2019
First of all, when I bought this car the price was $8700 + fees to the tune of $10,400. I thought that was great. Couldn't figure out why it took them so long to come up with the payment I could afford. Went to sign paperwork, was told that they threw in a extended warranty, a tire warranty, and free oil changes. They hurried us through the paperwork, pulling the papers away right after we signed them. A couple of days later found out that they had locked me into a loan for $15,500. When I asked them, I was told that I ... Read More DealerRater - Jun 27, 2018
I purchased a 2013 camaro fro m carmax 2rd gear went out and it was covers under the factory worrenty so parks did the work replaced the transmition and did not tighten all the bolts long story short I lost control of the vehicle results I now need a finder door and repainted and suspintion damage as well poor service
The wife and I found a used Camaro on there website. We live 200 miles away they preappoved usdid, all the negotiation over the phone. We drove down for a test drive they had the car ready and waiting for us. Everything was just as promised and we finish the paperwork and was back on the road in under two hours. Easiest car buying experience we have ever had!
My husband and I were told that an extra roof and an extra set of tires were traded in with a 2015 Corvette Stingray that we were earnestly trying to purchase, only to be told they couldn't include them when we made the actual offer. We had already sold a vehicle, preparing to buy this one, and had been pre-approved for the car loan at the credit union. The two items total about $4,900.00 on this car, and that clearly makes a materially different representation. I am also going to file this complaint with the Sedgwick County District Attorney, under the ... Read More DealerRater - Mar 11, 2016
In 2011 we purchased a pre-owned 2010 Suburban with the Active Fuel Management 5.3 liter V8 (shuts off half the cylinders under light load for improved fuel economy). Parks performed oil changes and other vehicle maintenance. In late 2014 with 96,000 miles on the vehicle, I discovered that the engine was using a lot of oil. Since Parks was performing the service, I was not monitoring oil levels and consumption as closely as I should have. By the time I discovered the engine oil consumption problem , we were 1 1/2 weeks beyond the 5-year power-train warranty (but still within the 100,000 mile limit). This made us responsible for %40 ... Read More DealerRater - Mar 25, 2015
OVER ALL, BRETT DID OK, HE WAS TRYING TO HELP ME. ITS WHEN ALAN STEPPED IN AND TOOK OVER. ALAN WAS RUDE, DEGRADING, AND OVER POWERING. I THINK HE THOUGHT CAUSE I WAS A WOMAN, I KNEW NOTHING. WELL LET ME TELL YOU, APPARENTLY I KNEW TOO MUCH AND HE FELT THREATENED. I OFFERED TO FINISH THE OTHER PARTS THAT WERE NOT FIXED YET, AND HE ACTED LIKE HE ALREADY HAD ALOT OF MONEY INTO IT. I KNOW BETTER AND WHEN WE CAME BACK TO MAKE A DEAL, HE POINTED TO THE VEHICLE, THAT WAS BEING TEST DRIVEN AND SAID &... Read More DealerRater - Mar 4, 2015
Went looking to purchase a truck and left with two new vehicles! Very pleased overall with our experience at Parks! We will be back when looking to buy again in the future. Tony attended to our needs and got answers to our questions! Definitely will recommend Parks to all my friends looking to buy a vehicle!
Brett Osburn did a fantastic job. He listened to our needs and came up with a list of vehicles to look at. After test driving and negotiations, we purchased a pre owned GMC Sierra. Zach Ellington took time to explain all the details of the financing process. He answered all of our questions.
I had a great experience. I got the vehicle I wanted at a price I felt was fair. Follow up has not been great but overall a very good experience.
Having to select 1 star above does not do justice in rating my lack of satisfaction with Parks Chevrolet. I brought my 2007 Suburban into Parks Motors to diagnose a check engine light that was on. The service department said the check engine light was due to a misfire on cylinder 1. The service advisor, called back later that afternoon with the diagnosis that this cylinder would not hold good compression and claimed this was due to a damaged lifter. He quoted a "worst case" price of $4,965 to replace the lifters and cylinder heads. Shocked by this price, I asked what ... Read More DealerRater - Sep 13, 2014
I could have easily walked away happy after purchasing a new Camaro from Parks Chevrolet. However, the days following were a nightmare full of lies, excuses, blame games, and just downright horrific customer service. The f&i clerk rushed through my paperwork on the night I purchased the vehicle and made some mistakes in categorizing the expenses, but the bottom line it was a valid contract. He said "it's 8 o'clock, let's get out of here". I received a call a few days after driving off in my awesome Camaro from the F&i ... Read More DealerRater - Aug 11, 2014
BUYER BEWARE!!! They will change price of vehicle in finance office on the paperwork and try to hide many charges added to price of vehicle. If you confront them on it they will want you to sign away all of your "free" extras / parks advantages in exchange for removing the extra cost. All that was missing from the circus show in the business office was the guy in the chicken suit from the ford dealer down the road.
Jordan and the chevy sales team did a great job making a deal, its ashame the business office cost them ... Read More DealerRater - Oct 30, 2013
Roth was very helpful and even stated late to finish the paperwork. Also Jerome the finance manager was willing to stay late and make it happen. Thanks guys
I had a great experience at Parks Chevrolet. I had my old truck for over nine years and had bought it at Parks in 2004. I decided when looking for a new vehicle to start there again. Deborah and all staff were a great help and answered any questions that I had. They searched around and found the exact truck and color I was looking for and had it ready to go when I arrived. I recommend Parks as a place to start your vehicle search.
Awesome....Wonderful....Fantastic...Deborah Barker was a delight to work with when we bought our Dodge Durango's 2006 (Black) 2007 (Grey).... She stayed with us thru the whole process and made sure everything was taken care of... Even offered us Dinner, Diet Coke and Popcorn... 5 stars clear accross the board... Reed/Jones Family
Very friendly and pleasant experience. They had the lowest price and highest quality of used tahoes. Service after the sale was top notch. Highly recommended!
I had a great experience at Parks! Brandon Lee was very knowledgeable and friendly. Everyone at the dealership was professional, courteous, and very friendly. The next time I need a vehicle, Brandon and the Parks team of Augusta will be my first call! Highly recommend them to anyone looking for a new car.
I enjoyed working with Brandon. I believe received a fair price on the vehicle. I would return to Parks for a future vehicle purchase. My BMW 135i is a great car.
I enjoyed working with Deborah Barker, she was prompt, greeted me with a friendly smile. Deborah didn't waste my time got right to work getting the necessary information to start the buying process. Deborah was knowledgable about the vehicle, On Star and Sirus.
ADAM I HAVE BOUGHT A TRUCK FROM HIM AND HE IS A GOOD PERSON. HE WAS EVERY HELPFUL. AMY SHE IS A GOOD SELLS PERSON AND SHE KNOWS HER BUSSINESS. SHE IS A WONDERFUL SALES PERSON. KLYE HE IS A GOOD PERSON ALSO. I WOULD TALK TO ANY OF THEM IF I NEED HELP WITH ANYTHING ON MY NEW CRUZE
This is the second car we have purchased from Parks Chevrolet. I went back the second time because the first experience was so positive. My husband and I have bought a number of new cars, the staff and management at Parks Chevrolet are by far the easiest to work with. When it is time to trade in my new Impala LTZ, I will go back there to do it. The service department is also number 1 in my book.
We chose Parks to take care of our service needs for our 2007 Monte Carlo. They are terrific! They have exceeded our expectations with our engine issues. We highly recommend Parks Chevrolet for any Chevrolet owners!
My husband called and told the salesman Joel exactly what we wanted, he said that you had one on the lot, when we got there and there was not one on the lot, the salesman waited our time trying to sell us a vehicle that we were already sold on. We were at the dealership until 11 pm that night my husband and I had mentioned multiple times that we had an 11 year old who needed to get home and go to bed as he had to go to school the next morning. We had to order the in, it took 14 ... Read More DealerRater - May 29, 2013
My experience at parks was awesome. Deborah was awesome getting me the new chevy truck. And the other employees were very professional and they made feel right at home
Brett Johnson is a very knowledgable and a professional salesman. Brett has sold me 3 vehicles in the past and he keeps me coming back. He is an asset to Parks. Keep up the good work.
Darin did an Excellent job helping me locate the right car for me. He was knowledgeable on every model we discussed. He listened well to my needs and helped steer me in the right direction. He wasn't pushy and allowed me to make the right decision for me. The whole Parks team did a great job of working with me and making me feel like a valued customer.
The service department employee (Ed Moore) was very professional, polite and pleasant. He was knowledgeable about the vehicle needs and thorough in his explanation. I have used Parks for general vehicle service and warranty repairs. Their service department extremely clean and the process from start to finish was exceptionable.
i highly recommend parks to everyone, i purchased a new 2012' colorado from amy s., and adam s., and kyle c., they all 3 were very helpful, easy buying experience!
Parks Chevy did a great job helping me pick out my car and making sure I received everything that I needed. Everyone was super helpful!
Today I took my 2012 Chevrolet pickup in for it's 1st oil change, under prepaid service contract. As always, I was greeted cheerfully by Ed Moore, and was given a loaner vehicle to drive. When my truck was done, Ed called me on my cell phone to tell me it was ready. He told me everything checked out fine. Every dealing I have had with Parks Chevrolet, with everybody I have dealt with, has been very pleasant and rewarding. I would highly recommend them to others.
Brett Johnson was very helpful with the purchase we made. He explained how to work the car and where everything is on the car. He worked hard on getting the payment that we needed. I would recomend going to Parks Chevy and asking for Brett Johnson Jackie Bowlin
It was my first new vehicle that I have ever purchased and Deborah was WONDERFUL to do business. She was very helpful, super nice, and listened to what I was interested in purchasing.
Darin was the perfect sales person. He was knowledgeable about the car I was interested in buying, but not overbearing. I truly appreciated the fact that he worked on a deal for me and called me back with the details. It was a totally enjoyable experience not just from Darin but Adam was entertaining as well. This dealership knows how to treats their customers before, during, and after the sale.
Right when I walked in I was welcomed without feeling like prey (good start), and lobby was clean and tidy. I worked a with sales associate named Brandon with the help of Angel, they listened to my requests and what I was looking for and pulled several cars right up to the service lane for me to test drive! They were great at staying in my price range without pressuring me to go over. After test driving a few I decided on a 2011 Hyundai Sonata. They didn't pressure me into anything which was awesome, and we settled on a ... Read More DealerRater - Apr 14, 2013
Brett Johnson is a great sales person. No matter how busy he is, he always makes you feel like you are the only one there. My husband and I have bought several vehicles from him over the years he has been at Parks Chevrolet, and quite frankly that is what keeps us coming back. The service department is also very good, and therefore we know that any vehicle we purchase will be well maintained.
This is the worst dealership I have ever visited in wichita and surrounding areas. I was approached by Brandon on the lot when I was just looking at the new trucks. I asked if there were any rebates and Brandon just talked over me and insisted I come inside if I wanted any info on that. When inside, I was just waiting for a price and Adam Approached me asking a lot of personal questions. I saw no reason for any of these questions. I decided to leave, and Adam and Brandon followed me to my car, basically just high ... Read More DealerRater - Mar 12, 2013
I was trying to buy a new Chevy Truck and was told by the manager Mr. Guy Quinn that they would'nt be under sold several times. Mt wife and I even took a short test drive in a 4x4 truck. During this process another local Chevy dealer by email quoted me a price on same 4x4 Chevy truck. I emailed Mr. Quinn the other offer, and he sent me he would "match the price" but it was "TODAY ONLY". I emailed him back are you serious? We got no reply, he would not answer. I ... Read More DealerRater - Feb 23, 2013
Parks Chevrolet was recommended to us by our daughter, she had a terrific experience buying her new car there. She said it was so friendly and easy. When the time came for us to buy a new car we went to Parks Chevrolet. That is when we met Chris Samuels. Chris and the whole Parks staff made our car buying experience so quick and easy. We told Chris all that we were interested in, our options, and our price range. He narrowed down our search, had cars ready for us to test drive the next Saturday and he had an ... Read More DealerRater - Feb 18, 2013
We puchased a 2013 Chevy Cruze Eco, the experience was beyond all expectations , the staff were very welcoming and full of information, we will definetley return for future purchases.
I have been doing business with Parks for 20 years and I probably would not go any place else to buy a vehicle. The service is excellent and the personnel is outstanding to work with.
Found a car we were interested in on the internet. Had never been to dealership before. Negotiations on the vehicle started off on the wrong foot but Adam stayed in contact and kept working with us. All ended well thanks to his efforts.
Parks Motors is the nicest dealership I have ever dealt with. I just bought a new Cruze from them and they were so great to deal with. They made sure I got the vehicle that I wanted, then they made sure I understood all of the features of the vehicle. They really make their customers feel like family. I had dealt with Parks before, they always treat their customers right. Their service department is honest and great. I had taken my old Saturn in for service some time back and their service department found my problem and did not charge ... Read More DealerRater - Jun 15, 2012
I've bought three cars from Parks (and Brett). We've always been treated great and even had some fun, which is hard to say about buying a car. If you're looking for a car you at least have to go out there and see what they have.
Looked at buying a new truck at Don Hattan, Donovan and Joe Self before Parks. Went to Parks and talked with Cowboy John, who referred me to Ed Moore since it was a new Chevrolet. Ed was GREAT to work with! I had everything already figured out, researched and financed so it was just getting Parks to the right number. After two short conversations, they were there and I got my new truck....with more options and cheaper than what I planned to pay at another dealership! The paperwork was a breeze, and the truck looked incredible after Stewart cleaned ... Read More DealerRater - Jan 7, 2012
I knew what I wanted before going to Parks, having done all my research (drooling) beforehand. I went to Parks having been recommended by family (we have bought from the Dodge side multiple times and had stellar service!) Met with the salesman Brad who listened to what I wanted and did his best to meet my requirements. Unfortunately, he left the company halfway through the sales process (after ordering the car directly from the factory in Canada). A few times I went in with questions and dealt with Steve Klein who knew what he was doing and always personable. Then ... Read More DealerRater - Sep 22, 2011
What a great experience to buy a new vehicle from Parks Motors. No other place will treat you as well as they do. John and Saretta have many wonderful employees and they are great owners. Thank you for your friendship. Marsha Finney-Hatcher