Parks Chevrolet IN AUGUSTA IS YOUR TRUSTED DEALERSHIP

DO NOT GO THERE! Absolutely horrible! I took my truck in to have the check engine light diagnosed. I was told it would be like $730 just for parts and labor, and that's after they deducted the $195 diagnostic fee. I told them not to fix it, and I would just pick it up. When I was paying for only the diagnostic fee to get my truck back, I noticed that on my bill they were charging a $29.40 fee for "customer pay shop charge for repair order." And, I even had a scheduled appointment. It's like they charged me $29.40 extra just to be seen there. The very next day I decided to drive my truck until it was almost completely out of gas, and I tried using a bottle of Gumout before I filled up with fuel. The check engine light was magically gone when I started my truck, and it's running great.

They went above and beyond for us A perez and Cameron was great and worked really hard to get us in the new 2024 Silverado that we wanted, great experience and I would definitely give them a call we was treated great

Was mistreated at the Augusta location, so I came here the same weekend to purchase a vehicle since there were no decent rental cars on a weekend nearby. Place was identical, needs new Owners and Management, the service center was rather clueless. I've spread the word to everyone I know, and ended up buying a Ford across the street simply to walk away from this one. Hopefully this hurts them a little more than my $75k new truck purchase from Eck...

Took my car in because the check engine light came on. I figured it was due to a recall letter I got on my car a few weeks prior. My car sounded awful. Of course it wasn't and it cost almost 700 dollars to fix something leaking and replace a knock sensor. When I picked my car it still sounded awful. And driving home the check engine light came back on. I took it to Auto Zone to read the engine code and it was for the knock sensor.....I called and got it scheduled to go back. Then they kept my car from Wednesday until Monday before telling me I needed a new engine for over 7000 dollars! I said No and got my car and currently have someone else looking at it. Never going back. Didn't even fix what they charged me for the first time.

Very professional, great stick, and they are willing to work with you. Garrett Hollon took care of me and kept me informed through the entire process. Nice people in general.....

Everyone was very professional and helpful. I was treated with respect and salesman and financial person made sure all my questions were answered

Dan was professional and courteous. I was in and out in no time. The price was great for the oil change and tire rotation Thanks!

Took the car in for service late in the day the same day I made the appointment. Called first thing in the morning, asking additional questions/clarification. Within 2 hours, got another call that they had found and fixed the issue, all under warrantly.

Dan was professional, courteous, and listened to my questions/concerns. He provided answers that were easy to understand!

Deago was my salesman... Straight forward guy... Enjoyed doing business with him...Did everything he could do to get me a good deal. 👍 In the end I'm very pleased with my purchase..

I had a great experience. Brad worked with me to get where I needed to be to drive off the lot with my dream car!

Yesterday I brought my Chevy Traverse in for an oil change. I was reminded (again) that I needed the transmission fluid changed (because it hasn't every been done). Then your service guy answered my problem on the shimmying... I needed two new tires. After giving me an estimate and asking when I could set up an appointment, I asked if you could do it now (It was 4pm). Thank you for getting me in on the same day! I was glad to get it all done while I was there! Now I'm ready for my trip!

I had a very good experience dealing with Parks. Everyone there was very friendly, and they all tried very hard to find us the right truck to fit our budget and our needs.

This dealership is great the service writers are good at what they do they checked out my car and gave me their recommendations. Got me in an out.

We had read some reviews that were less than appealing. We really liked the car and the price was right. So we gave them a chance. They informed us that they were under new management. The staff was attentive, pleasant, and made us feel welcome. We drove the truck and kept looking. They didn't hound us. LA our salesman just asked if there was anything else he could for us via email. No calls. I texted him my interest after looking at a few other trucks. I worked with Raul on the numbers and he gave me a deal we all felt comfortable with. Jake in the Credit Dept was very nice. Sheryl in customer service was very nice as well. They are aware of their present ratings and are working very hard to change that. We love the truck and it was a pleasure doing business with all of them.